Privacy Shelter

An overview of how Voyageur Vault processes your information for Canadian lottery participation.

Protection of Northern Data

This Privacy Shelter describes how Voyageur Vault handles information when you take part in Canadian lottery activities. We aim to be clear about what we collect, how it is used, and what safeguards are applied.

Data Utilization

The information we collect is used for purposes connected to Canadian lottery operations and a stable participant experience.

  • Support lottery participation and manage your account
  • Share lottery results and service-related updates
  • Maintain security controls for Canadian operations
  • Meet regulatory obligations tied to lottery activities

Information Collection

When participating in Canadian lottery activities, we collect certain details required for service operation and compliance.

  • Identification information used for age checks and account administration
  • Contact details to communicate about lottery participation
  • Entry and transaction records needed to process Canadian lottery participation
  • Technical information that supports security and platform performance

Data Management Options

Participants can manage their information using several available options.

Requesting Information Removal

To request deletion of data from Voyageur Vault systems, participants should send a formal request through the Frozen Contact channel. Identity confirmation is required, and processing may take up to 21 days to align with Canadian compliance needs. Some transaction-related records may remain stored when required by law.

  • Review of personal information held in our systems
  • Updates to incorrect or incomplete details
  • Ability to withdraw permission for non-essential processing
  • Download of information in common digital formats

Information Protection

Voyageur Vault applies security practices intended to protect participant information.

  • Encryption used for data transfer and storage where appropriate
  • Restricted access provided only to authorized staff
  • Ongoing security reviews and checks for potential vulnerabilities
  • Protected infrastructure supporting Canadian operations